The Lead Medical Support Assistant is located in the Physical Medicine and Rehabilitation Department at the Minneapolis VA Medical Center. This position provides medical administrative support to clinics within the department to effectively carry out day-to-day operations in connection with the care and treatment given to patients.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties Include: Assuring coverage of all areas of responsibility Demonstrating and educating on internal and external customer service Conducting ongoing reviews to ensure quality of work Ensuring accurate and timely scheduling of appointments Providing guidance to staff members to include changes in policies and procedures Distributing and balancing workload Creating and maintaining employee work schedules and appointments Orienting and providing on-the-job training for new and current employees Ensuring all training requirements are met Organizing the work structure of his/her assigned areas Acting as liaison between staff in order to resolve day to day conflicts.
Work Schedule: Monday-Friday, Administrative hours Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
amber.penry@va.gov · 217-554-5961
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $59930 – $77911/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-22.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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