The incumbent serves as a Medical Support Assistant in the Primary Care/SubSpecialty Care Service Line at the Department of Affairs VA Health Care Center located in Minneapolis, MN. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer applications.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Functions or Scope of Assigned Duties: Monitors and makes work assignments. Provides input on performance. Resolves daily workplace issues and maintains efficient workflow. Assures coverage of all areas of responsibility. Conducts ongoing reviews to ensure quality of work. Ensures accurate and timely scheduling of appointments.
Providing guidance to staff members to include changes in policies and procedures. Distributing and balancing workload. Creating and maintaining employee work schedules. Orientating and providing on the job training for new and current employees. Ensure all training requirements are met. Acting as liaison between MSA and staff in order to resolve day to day conflicts.
Work Schedule: Administrative days; final tour of duty will be established in collaboration with the selectee based on service needs. Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
amber.penry@va.gov · 217-554-5961
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $59930 – $77911/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-15.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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