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Lead Medical Technician - Phlebotomy

Veterans Health Administration · Department of Veterans Affairs
📍 Phoenix, Arizona 💰 $59156 – $76903/yr

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Job Summary

The employee will serve as the Lead Medical Technician assigned to the Specimen Procurement & Processing Department of Pathology and Laboratory Medicine Service (P&LMS). The lead technician works with the Phlebotomy Supervisor and other team members to ensure task completion and provides service to meet program and production goals.

The purpose is to assist team in producing timely phlebotomy service to veterans with emphasis on maintaining a satisfactory level of customer service excellence

Key Responsibilities

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties included but are not limited to the following: Provides customers with laboratory information, supplies, collection instructions and referring the customer to the appropriate sections for test-specific technical information. Interacts with internal and external customers in a courteous and professional manner.

Handles conflicts and problems with all customers constructively and appropriately. Prepares the monthly schedule/duty assignment for all staff in the Phlebotomy Department when the Phlebotomy Supervisor is unavailable or delegates the duty. Assigns personnel to the various subsections within the section (e.g.

send outs, inpatient, outpatient, STAT draws, AM rounds) in a fair and equitable rotation to ensure accomplishment of the work within the standards of turn-around-time and acceptable limits of quality. Personnel allocation must be adapted and changed to accommodate changes in workflow, peak levels of operation and availability of personnel.

Is responsible for proper receipt and accessioning of specimens; processing specimens (centrifugation, labeling, pour-oils); entering and verifying results; following up on misdraws, deletions, cancellations and incompletes, reviewing LEDl orders, ordering send out tests, delivery of specimens, temp verification of incoming specimens, etc. Obtains venous blood samples by aseptic venipuncture technique. Special requirements may be necessary when unusual testing is required.

Identifies the patient before obtaining any specimen and properly labels the specimen following specimen procurement according to established procedure. Work Schedule: Monday - Friday, 3:30pm to Midnight rotating weekends and holidays Recruitment & Relocation Incentives: Not authorized.

Requirements & Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

VHANationalRecruitmentCenter@va.gov · (844)456-5208

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $59156 – $76903/yr.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-13 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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