This position is based in the Department of Veterans Affairs (VA), Tampa, Florida, within the Office of Security and Preparedness (OSP) Field Operations Division of the VA Police Service. The mission of the VA Police Service is to deliver law enforcement, protective services, and investigative support to the VA community. Their responsibilities include safeguarding personnel and the nation's critical VA infrastructure, as well as mitigating risks to federal facilities and their occupants.
This position serves as the Lead Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment and systems. Major duties and responsibilities include: Leader: coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures; assists the team and/or individual members in identifying viable solutions; identifies, distributes, and balances workload and tasks among employees; trains or arranges for the training necessary for accomplishment of individual and team tasks; addresses and remediates simple complaints or escalates them to the supervisor; and makes recommendations in completing personnel actions. Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs. Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations. Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits. Work Schedule: 12 hour rotating shifts, which may include nights, weekends, and holidays. Virtual: This is not a virtual position. Position Description/PD#: Lead Security Assistant/PD00219A Relocation/Recruitment Incentives: Not Authorized.
There is no educational substitution at this grade level.
Madge.MoodieTitre@va.gov 561-422-8262 X3210
Source: USAJOBS.gov — U.S. Federal Government
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