This position is located in Seasonal Staffing Office-National Capital Region, in the Division of House Management. The incumbent assists in the management of services for theater patrons and manages an usher staff. The typical seasonal entry-on-duty period for Seasonal Staffing Office-National Capital Region is April-December but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April 2026.
Wolf Trap National Park Work Schedule: Part-time (32 Hours) The major duties of the Lead Usher, GS-0303-05 position include, but are not limited to, the following: Communicates the Park's mission, vision, and values to the team. Verbalizes to the team their role at the park and the customers service expectations of each employee along with time schedules and constraints they must follow.
Instructs the team in theater protocol, appropriate problem-solving methods and techniques, communicates what the chain of command is for evaluating issues and determining acceptable solutions. Leads the team by providing feedback, distributing and balancing workload and tasks among employees and volunteers to satisfy front-of-the-House operational requirements in accordance with established workflow and skill level.
Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensures that each employee has an integral role in interacting with the public.
Organizes the training of team members in methods and techniques of team building and working in teams to accomplish tasks and provides or arranges for specific administrative or technical training necessary for accomplishment of individual and team tasks. Develops curriculum and content of three-day annual training program for paid usher staff and one-day training programs for volunteer ushers.
Presents usher training sessions and recruits appropriate speakers to augment training.
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.
Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications | U.S. Department of Education.
https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualification
This position is with National Park Service, Department of the Interior.
The posted pay range is $22.33 – $29.03/hr.
Applications close on 2026-10-26.
This is a Work schedule is dependent on the position. position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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