The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits.
Specific duties include: Counsel Veterans, their dependents, and beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits offered by other organizations concerned with Veterans and serve as the facility Point of Contact and advocate in dealings with VA elements and external organizations affecting their claims.
Conduct interviews at various VA facilities and outreach events to initiate claims, explain VA benefits, and provide assistance in obtaining and completing necessary documents and forms based on the type of claim being submitted. Review claims for Veterans, submit appropriate requests to relevant sections for action, and use discretion and judgement when analyzing and interpreting laws, regulations, and procedures, especially where guidelines or precedents may not be clear.
Explain the types of documents necessary to facilitate timely processing of claims, communicate VA decisions and their reasons to claimants, and prepare technical correspondence to Veterans and their dependents providing benefit information, representation rights, and responses to miscellaneous inquiries.
Provide counseling and support throughout the claims process, assisting with documentation, clarifying benefit eligibility, and representing Veterans' interests while ensuring accurate and timely processing of all paperwork and inquiries. Work Schedule: Full-time, Monday through Friday, (hours to be determined by hiring office) Compressed/Flexible: May be available as determined by the hiring office Telework: This position is eligible for situational (ad hoc) telework only.
The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Legal Administrative Specialist (Contact Representation); PD02108A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.
However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
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This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $67970 – $88356/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-11-06.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-01 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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