This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); Southeast and/or NAS Meridian, MS. The purpose of this position is to provide front desk, program, and customer service support in Navy MWR main libraries, branch libraries, and resource centers.
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
MAJOR DUTIES AND RESPONSIBLITIES: Duties include but not limited to:Library Front Desk / Customer Service Support Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities. Registers library users so that these patrons may borrow library materials. Circulates library materials to patrons (checking library materials in and out) by using HQ approved Integrated Library Systems (ILS) software.
Removes items from the book drop daily and clears these items from patron accounts. Reports high circulation items which are in poor condition or missing to supervisor. Compiles weekly overdue reports and calls patrons regarding overdue items from report findings to request that materials be returned. Reports overdue materials issues to supervisor for resolution. Completes weekly, monthly and quarterly program and collection usage reports.
Assists with processing interlibrary loan requests. Re-shelves new and returned library materials. Responds to routine and non-technical requests for information and questions to access, identify and/or locate virtual and physical library materials. Assists with collection weeding projects. Assists with patron computer usage and troubleshoots minor hardware and software issues.
Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices. Maintains a knowledge of current and upcoming library programs so that the incumbent may recommend these programs to patrons. Maintains a knowledge of other MWR programs so that the incumbent may recommend these programs to library patrons. Maintains library book displays.
Ensures that library print marketing materials are current and well-stocked in targeted areas on base (fitness, galleys, medical support offices, and NEX are examples). Maintains knowledge of other programs' point of service for library program in a collocated area, ensuring patrons receive assistance from all MWR front desk team members. Sorts mail and checks magazines and newspapers as necessary.
Informs leadership and library teammates when supplies are getting low and need reordering. Ensures cleanliness of the library building or designated space through general housekeeping such as dusting and vacuuming. Completes required military and library trainings on time. Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.
Library Program Support Assists library programmers with program preparations to include craft and decoration preparations. Assists library programmers with program execution to include set-up, tear-down, and presentation support. Assists program marketing by participating in library outreach activities. This may include taking the lead in presenting library program information to different commands and at installation community functions.
Researches current library program trends and recommends popular library programs to library leadership.
This position does not have a positive education requirement.
Although this position offer does not include benefits to flex employees, there are numerous perks to being a flex employee. Below are just a few of those perks you will be able to benefit from: Flexible Schedule - You are scheduled based on mission needs and your availability.
Employee Assistance Program (EAP) - A FREE program provided by CNIC that is accessible to all employees, members of your family, whether in your household or not, offering 24/7/365 access to specialized private support. Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants Pools, Base libraries and more! Discounted Tickets and Travel options and outdoor recreation rentals!
Shopping privileges at the Navy Exchange! Access to professional development resources! If you are scheduled and work on average 30 hours/week, you will be eligible for medical benefits.
Full federal benefits details →
This position is with Commander, Navy Installations Command, Department of the Navy.
The posted pay range is $16 – $17/hr.
This position requires a Other security clearance.
Applications close on 2026-11-10.
This is a 0-40 FLEX, to include days, nights and weekends, holidays as needed. position.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-05 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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