This position is organizationally aligned to the Medical Library and Patient Library at Zablocki VA Health Care System, Milwaukee, WI 695 - a complexity Level 1a VHA facility.
The primary purpose of this position is to assist to the Medical Librarian in the administration and operation of all aspects of the Library Services Department. The program supports the medical information needs of health care personnel, Veterans, their families, and caregivers at Zablocki VA Health Care System.
MAJOR DUTIES Manage local access links to online journals purchased by Milwaukee VAMC, to include identifying access issues and working with publishers, vendors, and/or the national Library network Office to establish and/or maintain access. Collects and tracks usage data for online resources.
Responsible for searching union lists, including the VA Library Public Access Catalog (VALPAC), PUBMED, MEDLINE, the Internet and other databases for bibliographic information to facilitate interlibrary loans and for online journal resources. Responsible for using the National Library of Medicine DOCLINE document delivery system and other resources on the Internet to provide rapid service on requested items.
Assists library customers with the location and use of materials in the library (online and physical print collection). This necessitates knowledge of the Library Resources Portal (LibLynx), VALNET services (mobile apps, remote access, etc.), online catalog and appropriate basic searching methodologies. Answers basic reference and informational questions, referring more difficult questions to the Medical Librarian.
Assists Veterans, their families, and caregivers with the location of consumer health information resources. This necessitates knowledge of MedlinePlus.gov, VeteransHealthLibrary.va.gov, and appropriate basic searching methodologies. Regularly attends MedlinePlus.gov, VeteransHealthLibrary.va.gov, and other consumer health information related trainings to stay abreast of website changes and new health information that has been added.
Serves as a contact person for work orders, EMS requests, IT help tickets, and all other requests related to the maintenance of the physical library space and equipment. Work Schedule: 8:00am to 4:30pm Compressed/Flexible: Not Authorized Telework: This position is not authorized for telework. Virtual: This is not a virtual position.
Position Description/PD#: Library Technician/PD24116A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Financial Disclosure Report: Not required
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
jasmine.mcneal@va.gov · (205) 933-8101 X331824
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $52770 – $68603/yr.
Applications close on 2026-10-23.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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