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Licensed Professional Mental Health Counselor (Care Line Manager)

Veterans Health Administration · Department of Veterans Affairs
📍 Multiple Locations 💰 $125776 – $163514/yr

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Job Summary

The LPMHC Program Manager oversees the daily operations and long-term planning for the Behavioral Health Interdisciplinary Program (BHIP) and Neuropsychology within the Mental Health Service Line at all Roseburg VA locations. This role focuses on ensuring Veterans receive coordinated, high-quality mental health care through strong team leadership, effective program management, and consistent alignment with VA standards.

Key Responsibilities

Functions or Scope of Assigned Duties include but are not limited to the following: The Program Manager provides direction for BHIP teams made up of social workers, psychologists, psychiatrists, nurses, and other mental health professionals. The position is responsible for developing program goals, establishing and refining workflows, and ensuring services meet clinical expectations, accreditation requirements, and national initiatives.

This position requires advanced mental health knowledge, strong leadership skills, and experience in managing complex behavioral health programs. The Program Manager operates with considerable independence and serves as a primary advisor to Mental Health leadership on program operations, compliance, and future planning.

The LPMHC Program Manager provides administrative oversight for daily BHIP and Neuropsychology operations and ensures that clinical services are organized, efficient, and consistent with VA standards. The incumbent evaluates workflow and workload patterns, identifies operational issues, and implements adjustments to support effective team functioning.

The Program Manager offers guidance on processes, assists staff in resolving operational barriers, and maintains clear communication across interdisciplinary team members. The role includes reviewing program data, coordinating improvements, and ensuring that procedures remain current with changes in staffing, demand, or policy.

The incumbent represents BHIP and Neuropsychology in operational planning within Mental Health and collaborates with other service areas on shared processes, resource needs, and system-wide initiatives. The position exercises independent judgment in managing clinical operations and contributes to decisions that affect service delivery and program performance.

The LPMHC Program Manager will serve as a member of the Mental Health Leadership Team and MH Executive Committee and will work alongside the ACOS of MH, Chief of Psychiatry, and other designated MH Leaders to strategically plan and implement policies, procedures, mandates, initiatives etc. for the entire MH Department. This position will also provide coverage for other Service Chiefs including the ACOS of MH when needed.

The LPMHC Program Manager carries out clinical duties for approximately half of their time, providing direct assessment, treatment, and care coordination services to Veterans. The incumbent delivers evidence-based interventions within their scope of practice, conducts comprehensive psychosocial assessments, and develops individualized treatment plans in collaboration with interdisciplinary team members.

Clinical responsibilities include managing a caseload appropriate for a GS-14 LPMHC, offering individual and group interventions, and ensuring continuity of care for Veterans with complex mental health needs. The Program Manager participates in case consultations, provides clinical guidance as appropriate, and maintains accurate and timely documentation in accordance with VA standards.

The incumbent ensures clinical care aligns with BHIP practice models and contributes to meeting access needs within the program. This includes responding to urgent clinical situations, supporting coverage needs when staffing changes occur, and participating in team-based care activities required to sustain consistent, high-quality clinical services.

The LPMHC Program Manager is under the direct supervision of the Associate Chief of Staff (ACOS) of Mental Health, who falls directly under the facilities Chief of Staff. However, as a fully qualified LPMHC with a high level of training, the incumbent carries out duties with a high degree of independence.

With difficult or complex cases, incumbent consults with the ACOS of Mental Health, Chief of Staff, and other professional staff of the Mental Health Service or with other VA consultants. Incumbent coordinates any clinical activities with the ACOS of Mental Health and Chief of Staff to meet the overall goals of the unit. The ACOS of Mental Health will periodically review the incumbent's performance.

The Program Manager handles conflict and customer concerns constructively and appropriately, demonstrating sound judgment and maintaining professionalism in all interactions. The incumbent promotes an environment of collaboration, service excellence, and responsiveness to customer needs. Work Schedule: Monday-Friday 8am-4:30pm Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements & Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contact

scott.newburn@va.gov · 208-422-1000 X7576

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $125776 – $163514/yr.

What is the application deadline?

Applications close on 2026-09-29.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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