The Federal Emergency Management Agency (FEMA) has an immediate need to employ temporary local hires to assist with disaster response and recovery efforts in Billings, Montana. Local hire employees are typically local residents who aid in the recovery of their community and help their fellow citizens in the recovery process. A local hire's term of employment is 120 days. Local Hire appointments may be extended, in 120-day increments, based on the needs of the disaster.
What will I do in this position if hired? In this Local Hire (Customer Service Representative) position, you will you will register and assist disaster survivors by providing guidance and resources regarding available disaster assistance programs and services for individual or household assistance and support casework functions. Typical assignments include: Communicating directly with the disaster survivors, to discuss case status and provide clarification with the assistance process, disaster assistance progrmas, and the currnet status of cases. Collecting, compiling, verifying, and reconciling data information provided by applicants. Delivering a range of casework management and processing. What else do I need to know? This announcement is for a position as a FEMA Local Hire. Local Hire employees help FEMA respond to, recover from and mitigate hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support. Local Hires are Temporary Positions. The Local Hire Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature. A local hire's term of employment is 120 days. Local Hire appointments may be extended, in 120-day increments, based on the needs of the disaster.
No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.
kimberly.wilderson@fema.dhs.gov
Source: USAJOBS.gov — U.S. Federal Government
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