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Management Analyst

Veterans Benefits Administration · Department of Veterans Affairs
📍 Phoenix, Arizona 💰 $78117 – $101558/yr 🏠 Telework eligible

Quick Facts

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Job Summary

This position is located in the Veterans Service Center for the Regional Office (VARO). The primary purpose of this position is to assist the Veterans Service Center Manager (VSCM) and staff, advising them on the effectiveness and efficiency with which the VSC carries out its programs and functions. The incumbent performs analytical and evaluative work associated with the line and program activities.

Key Responsibilities

This position works as an employee within the Veterans Service Center. The incumbent is an active participant in all aspects of division management. Responsibilities serve the primary purpose of lending assistance to the Veterans Service Center Manager (VSCM) and Assistant Veterans Service Center Manager (AVSCM) in the effective planning, controlling and accomplishing of the goals and objectives of the division as a whole.

Specific duties include: Develops, analyzes, evaluates, advises on, and improves the effectiveness of work methods and procedures, distribution of workload, management controls, information and documentation systems, and similar functions of management. Develops proposals to restructure program areas that require redistribution of significant portions of tasks or positions that are distinct but interrelated.

Uses analytical techniques such as simple cost/benefit analysis and workflow analysis. Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems or programs; and the accomplishment, evaluation, and/or monitoring of audits, inspections, management or internal control reviews. Resolves audit/inspection activities for a major segment of an agency program.

Analyzes management techniques, processes, and styles for improving organizational effectiveness. Studies and implements management improvements in administrative areas identified through such means as internal control reviews, and management studies. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives.

Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations, grievance responses, and disciplinary/performance action drafts and files. Acts with extreme confidentiality and discretion when dealing with highly sensitive employee and labor relation matters. Formulates, presents, executes, and analyzes organizational budgets. Evaluates financial trends and determines compliance with agency guidance.

Maintains records for the division for a multi-mission program consisting of related functions. Oversees suggestion and award, quality, and/or productivity programs. Work Schedule Full Time, Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday.

Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Management Analyst; PD39696A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: No

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.

However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Contact

Nina.Nguyen3@va.gov · 279-240-2295

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $78117 – $101558/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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