Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Directorate, Executive Director Front Office, located in Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
In this position, you will serve as a senior analyst and/or program advisor to management on various functions and activities requiring application of qualitative and/or quantitative methods for assessment of management processes, systems and mission support programs. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties: Serving as an Office of Field Operations subject matter expert in advising executives and senior leadership of staffing flexibilities, laws, and policies.
Acting as liaison between the CBP Hiring Center and the field to ensure that Human Resources Management policies and guidelines are carried out Providing an overview personnel management advisory and technical services on substantive organizational functions and work practices; identifying, evaluating, and recommending to management appropriate interventions to resolve issues; working with the appropriate person/office to resolve discrepancies and preparing exception reports to management, highlighting areas in need of management attention Building and managing client/stakeholder relationships through ongoing client consultations to proactively ensure needs are being met Analyzing requests from the field and headquarters directorates to ensure the requests are justified and detect any unintended consequences and whether the desired outcome can be achieved in a more effective manner Designing, implementing, managing ongoing projects, and directing the related resources, personnel, and activities to successful completion.
Ensuring that accurate and timely information is readily available to decision-makers CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $121785 – $158322/yr.
Applications close on 2026-09-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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