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Management and Program Analyst

Customs and Border Protection · Department of Homeland Security
📍 Washington, District of Columbia 💰 $143913 – $187093/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Acquisition, Immediate Office of the Assistant Commissioner, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

Joining Customs & Border Protection (CBP) will allow you to utilize your expertise serving as the principal expert authority for enterprise-level management, program analysis, and strategic planning. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10).

Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by shaping enterprise strategies, driving continuous improvement across Acquisition and ES operations and programs, and serving as a key advisor to senior leadership on a wide array of administrative, operational, and technical matters. GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

In this Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in serving as a principal expert authority for management and program analysis, strategic planning, program evaluation, resource planning, workforce analysis, and organizational improvement; leading and executing strategic program planning, analysis, and studies; developing and implementing strategic recommendations to resolve systemic inefficiencies, establishing robust governance framework, policies, and administrative standards; developing major analytical projects and studies that define new approaches; providing authoritative interpretation of high-level directives, legislative mandates, regulatory requirements, executive direction, and agency priorities; and providing expert, confidential advisory services and analytical support to senior leaders and Senior Executive Service members.

Typical Work assignments include: Serving in a confidential and advisory capacity to senior leaders and Senior Executive Service (SES) members by providing authoritative advice, analytical support, and recommendations on workforce, organizational, and administrative matters affecting OA personnel and operations.

Developing and piloting resource planning methodologies and decision-support models that assess workforce capacity, workload demands, budget constraints, acquisition timelines, and operational risk. Uses the results to recommend resource prioritization, process improvements, and organizational adjustments that improve mission alignment, efficiency, and program effectiveness.

Providing authoritative consultation on complex operational, administrative, workforce, and technical issues, including delays in onboarding, conflicting resource requirements between competing directorates, inconsistencies in performance management, systemic failures in acquisition lifecycle workflows, and opportunities to consolidate redundant administrative functions to achieve mission-critical efficiency targets.

Authors high-level, confidential analytical reports translating intricate workforce data into actionable executive decision-making frameworks, ensuring OA maintains operational capacity to meet evolving mission requirements. Meticulously mapping current recruitment workflows, identifying systemic bottlenecks, analyzing hiring pipeline performance, and recommending streamlined procedures.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

What is the application deadline?

Applications close on 2026-10-20.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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