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Management and Program Analyst

Internal Revenue Service · Department of the Treasury
📍 Multiple Locations 💰 $61722 – $145468/yr 🏠 Telework eligible

Job Summary

WHAT IS LARGE BUSINESS AND INTERNATIONAL? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s)will be filled in the following area(s): LBI - Office of Program and Business Solutions, Business systems Planning: Technology Integration, Program and Business Solutions (PBS), Office of Tech & Business Solutions (TPS) CASE MGMT SYSTEM SOLUTIONS (CMSS). REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Major Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Advises and/or designs solutions that meet individual customer circumstances, expertise, and goals. Breaks down problems, identifies patterns and proposes innovative solution approaches to automate workflows and business processes to increase operational efficiency, and drive growth primarily through low-code solutions. Serves as an expert in visual application building approach to deliver applications using low-code functionalities. Knowledge of executing testing protocols to address technical issues and glitches and scrutinize and test multiple times to check performance and eliminate technical faults. Recommends actions to implement solution design and administration by advising on functionality, data usage and reporting, application maintenance, solution infrastructure and data security, metadata, overall use of tools and solutions, best practices, data retention and records management, 508 compliances, and governance. Develops and delivers technical training presentations for customers based on identified interest and/or need. Conducts workshops, presentations, and demonstrations to showcase the capabilities and benefits of low-code platforms to teammates and internal stakeholders. Collaborates with cross-functional teams, including business analysts, developers, and project managers, through inter-departmental engagements and communication to ensure successful delivery of digitalization and business improvement solutions. STANDARD POSITION DESCRIPTIONS (SPD): PD23375, PD23376, and PD23377 Visit the IRS SPD Library to access the position descriptions.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Contact

866-743-5748

Source: USAJOBS.gov — U.S. Federal Government

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