The Management and Program Analyst coordinates and improves pre-departure communications, training materials, and processes. The role monitors data, tracks invitee progress and attrition, and reports insights to leadership. It also collaborates across offices on logistics, travel, customer service, and supports administrative tasks and standard operating procedures.
The Management and Program Analyst performs the following major duties: Manage and coordinate pre-departure communications by reviewing messaging, ensuring policy alignment, advising leadership, and supporting consistent communication across stakeholders. Develop and maintain pre-departure materials and training, including newsletters, learning resources, SOPs, and curriculum aligned with the Volunteer Delivery System and agency strategy.
Lead monitoring and reporting efforts by creating tracking systems, analyzing invitee data, reporting on attrition and feedback, and supporting data management functions. Collaborate on travel logistics and operational processes with internal and external partners, ensuring smooth coordination of Volunteer travel and resolving issues as they arise.
Provide administrative and customer service support, including responding to invitee inquiries, managing purchase obligations, and supporting cross-office communication and alignment.
If you are basing all or part of your qualifications on education a transcript must be submitted with your application. Transcripts can be official or unofficial. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements: Divide your total months of experience by 12.
Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Education must be obtained from an institution accredited by an organization recognized by the U.S. Department of Education in order to be used toward qualification requirements. Applicants should report only attendance and/or degrees from accredited schools.
To verify whether a school is accredited, visit the U.S. Department of Education's accreditation website. Foreign Education: If you are using education completed in foreign colleges or universities to meet qualification requirements, you must provide evidence that your credentials have been evaluated by a private organization specializing in the interpretation of foreign education programs.
The evaluation must confirm that your education is equivalent to that gained in an accredited U.S. program, or that full credit has been granted by a U.S. accredited college or university. For more information, visit: U.S. Department of Education - Recognition of Foreign Qualifications.
This position is with Peace Corps, Other Agencies and Independent Organizations.
The posted pay range is $72977 – $132258/yr.
This position is eligible for telework.
Applications close on 2026-11-04.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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