This position serves as a Management and Program Analyst in the Office of the Director of the VA Insurance Service. The primary purpose for this position is to perform analytical studies on various programs and operations within the Insurance Service to determine their effectiveness and efficiency.
Provides qualitative and quantitative assessments of a wide range of Insurance Service operations. The broad scope of duties includes strategic planning, assisting in the implementation of revised organizational structures, and designing and conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority.
Tracks Insurance Service progress and trends with respect to goals and facilitates work or program reviews in order to improve division results. Recommends solutions on issues and matters with external factors. Provides support to Management on significant issues that include policies, goals and objectives, internal controls, and the preparation of priority reports to the Director.
Prepares, for the Director's review and signature, assorted memorandums, letters, bulletins and other written communication incorporating analysis, trend and findings. Utilizes MS software and other applications placed on standard VA workstations and other applications to prepare documents, spreadsheets, databases, presentations, and other output for leadership and other customers.
Utilizes database software (VIEWS and SharePoint) to maintain system control of controlled correspondence. Prepares assignment sheets, routinely monitors due dates, follows-up on overdue assignments, and records completed assignments. Selects the most appropriate evaluation strategy, analytical or statistical approach to research and documents assigned topics.
Maintains various administrative controls to keep leadership informed in all applicable areas of responsibility, including incoming and outgoing emails, information related to staffing and hiring, information technology requests, facility requests, and travel administration. Maintains a tracking system to ensure timeliness and completion of reports and tasks assigned to the Staff Chiefs.
Participates in an administrative capacity in meetings to document action items and minutes for distribution.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
kevin.providence@va.gov · (313) 596-7223
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $82289 – $106982/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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