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Management and Program Analyst

Veterans Health Administration · Department of Veterans Affairs
📍 Wilmington, Delaware 💰 $117284 – $152471/yr 🏠 Telework eligible

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Job Summary

This position provides a full range of administrative, analytical, and evaluative duties with Medical-Legal Risk Management (MLRM) systems, operations, policies and applicable requirements under regulation and law.

Advises and supports staff who include Executive Leadership, Veterans Integrated Network (VISN) and Health Service Area (HAS) staff, Strategic Division and component program offices, field based staff, and key offices within VA and VHA on matters related to the MLRM program.

Key Responsibilities

Prepares reports or briefings on results of studies and is responsible for collection, interpretation, and analysis of quantitative and qualitative data relevant to program(s) being evaluated. Leads and/or collaborates deployment of necessary projects by developing and/or recommending the most effective and appropriate methodologies for systems improvement, process efficiency and effectiveness, information gathering, and identification and mitigation of risks.

Effectively determines and utilizes the most and appropriate analytical tools and high efficiency methodologies to be used in support of program initiatives, including but not limited to statistical analysis, Lean Six Sigma, Performance Enhancement/ Quality Improvement, and process flow mapping throughout VA. Projects often involve gathering complex and detailed information from sources within VHACO and VHA facilities.

Participates in discussions, meetings, conferences and conference calls with management officials and employees to share information; investigate facts; present conclusions, recommendations, and alternates; obtain concurrence; develop alternative courses or actions; and mutually resolve problems.

Conducts, leads, assists or works in support of Risk Management inquiries, audits, gap analysis and/or detailed process analysis, root cause analysis, and process improvement initiatives. Advises process teams and owners on identification, analysis, description and implementation processes. Makes timely and effective decisions that produce results through strategic planning, development of measures, and monitoring progress of interventions/actions to meet goals.

Work Schedule: 8:00am to 4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA Employees that are already subject to the return to in-person work mandate in their current position.

Applicants without an existing assigned VA Staff Office must be located within 50 miles of a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. This is not a remote position.

Position Description/PD#: Management and Program Analyst/PD89946A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

VHANationalRecruitmentCenter@va.gov · (844)456-5208

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $117284 – $152471/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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