As the Business Manager/Administrative Officer of Primary Care, the primary purpose of this position is to improve the quality, efficiency, and effectiveness of Primary Care and programs necessary to achieve the highest level of patient care. The incumbent will direct administrative functions, including human resources management, budget and finance, quality management, time and attendance, credentialing, privileging, travel, and education.
Primary Duties of the Management and Program Analyst (Primary Care) Responsible for formulation and execution of annual budget including salaries, contracts, travel, supplies, equipment, and all other general operating expenses. Responsible for any Primary Care fund control points. Incumbent gathers and analyzes budget needs of the service and supervises all phases of budgeting within administrative requirements.
Assembles and compiles budget information and maintains running account of funds allocated and expended in all sub accounts and makes interim adjustments where necessary by applying the basic knowledge and understanding of budgetary policies, procedures, and regulations.
Assists and coordinates in facilitating education and completion of actions to optimize efficiency and effectiveness in access to include proper scheduling/electronic wait list/recall system, consult completion, encounter actions required, clinic set up and to assure accurate and up-to-date information in relation to the Managerial Cost Accounting (MCA). Reviews resource allocation decisions involving Service funds.
Independently conducts cost-effectiveness studies for scarce medical services. Considers all aspects of new or established programs, including statutes, policies, objectives, workload models, resource estimates and utilization, issues, constraints, impacts, and concerns related to other organizational components Responsible for procurement and contracting in the Primary Care. Serves as the primary Contracting Officer's Technical Representative (COTR) for the Primary Care.
Prepares correspondence to a wide variety of internal and external customers. Initiates and prepares monthly cost and status reports. Evaluates contract provider services and makes recommendations to improve services and for costs. Responsible for all administrative operations and coordinates optimal functioning of the Environment of Care.
Integrates the administrative goals of the Primary Care with the Healthcare System, VISN, and VHA goals and objectives to enhance optimal functioning of the service. Responsible for compliance and oversight of contracted services and serves as a COTR for various contracts. Independently and/or collaboratively develops and implements guidelines and standard operating procedures to promote quality and effectiveness.
Evaluates and reports to the Chief of Primary Care on program accomplishments in the attainment of established goals and objectives. Work Schedule: Monday - Friday, 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD917420 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
There is no educational substitution at this grade level.
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
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Rebecca.Plath@va.gov · 757-291-4670
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $90341 – $117446/yr.
Applications close on 2026-10-06.
This is a Monday-Friday 7:30am-4:00pm position.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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