Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New York Field Office, Mission Support Division, located in New York, NY. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Joining Customs & Border Protection will allow you to use your expertise to provide management advice regarding the improvement and assessment of core processes and the implementation of programs and policies related to Workforce Management. This position starts at a salary of $88,005.00 (GS-11, Step 1) to $137,128.00 (GS-12, Step 10).
In this position, you will strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical work assignments include: Developing and recommending improvements in services; participating on teams and/or projects involved in the redesigning, automating, and re-engineering of processes in order to meet the varied and changing requirements of the field office.
Researching and advising on significant personnel program changes or developments. Developing options that take advantage of special hiring authorities and programs when appropriate for local needs. Assisting the executive staff in the development of field office policy and recommends changes to improve service.
Advising the Director, Field Operations, Port Directors, and other field managers in formulating realignment and/or reorganization proposals related to improvement efforts in the core process in order to organize work in the most efficient and effective manner given local conditions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
CBPApplicantContactCenter@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $88005 – $137128/yr.
Applications close on 2026-11-10.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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