The Management and Program Assistant serves under the Associate Chief of Staff (ACOS), the incumbent will help support administratively multiple specialty care clinics. Incumbent will work with very limited supervision and will often be required to make independent decisions while assigned to this position. Duties are an expansion of the overall responsibilities of the ACOS for Medicine and the assigned Section Chiefs.
Major duties include, but are not limited to: Perform work involving the collection, compilation, and/or tracking of data and statistical information in support of the organization's operation. Develops tracking systems for all program specific data to track suspense's on items such as service level goals, project milestones, progress reports, compliance strategies, workload assessment, complication databases, and quality assurance information.
Coordinates the credentialing and privileging process for Medicine service and processes applications for the Medical Residency Program. Responsible for maintaining the data tracking spreadsheets based upon policies and procedures set by Education Service and the Office of Academic Affiliations. Functions as a service timecard coordinator ensuring timely submission of all timecards for final approval.
Manages and troubleshoots initial entries for both systems requiring knowledge of the systems and requirements for issuance of PIV cards, computer accounts, and the routing and approval procedures. Provides ongoing support pertaining to policies and procedures related to supplies for the service. Receives, schedules, refers, and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public.
Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Schedules or coordinates meetings/conferences. Researches and provides background on subject matter of meetings without direction. Work Schedule: Monday-Friday, 8:00 a.m. -4:30 p.m.
Compressed/Flexible: Not Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Asst/PD10736SRelocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
There is no educational substitution at this grade level.
Jeniqua.Knuckles@va.gov · 843-577-5011 X201807
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50969 – $66261/yr.
This position is eligible for telework.
Applications close on 2026-10-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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