Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Plans, develops, and administers the Information and Referral Program to provide an integrated system of service that links clients with available and appropriate resources at the lowest cost without duplication of effort. Establishes and maintains an extensive and current file of information on local public, private and voluntary service agencies, and organizations by service.
Compiles, organizes, and consolidates information on service organizations to include addresses, phone numbers, hours of operation, type and range of services provided, eligibility requirements, intake procedures and cost. Organizes resource information to facilitate easy and quick referral and retrieval of information. Identifies gaps and duplications of service. Confirms exchange of and updates resource information at least annually.
Establishes procedures to respond to interim information changes and develops and publishes a referral guide for users. Develops and executes a marketing plan for information and referral services. Develops and conducts assessments to identify customer needs. Recommends strategies to integrate services and resources to better meet the needs and interests of the target population.
Develops a variety of advertising products such as flyers, posters, video, and other printed media to support established marketing plans. Conducts intake interviews with clients in need of services. Determines the nature of problems or issues to identify factors that impact on definition of the problem and determine the client¿s ability to function successfully in other areas.
Conducts intake interviews to discuss resources and evaluations in areas that may include financial management, medical problems, marital difficulties, educational or career issues, educational or behavioral problems of clients or children, requirement for social services assistance, transition assistance, job searches, relocation adjustment, crisis intervention counseling, emotional support, eliciting disclosure of information necessary to provided appropriate assistance.
Provides information and counseling to individuals and families on comparisons of similar agency services and policies, explanation of application procedures and requirements, comparison of consultation services to assist military families and coordination of services. Provides consultation services to civilian agencies to assist military families.
Acts as a direct liaison to agency services when problems require immediate attention, are complex or controversial in nature or a client¿s limited ability requires higher level assistance. May provide training or briefs on resource and referral information and services. Monitors programs on a regular basis and initiates corrective action to ensure support of operating programs of MCCS. Develops long-range plans in conjunction with internal operating directives.
Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste, and abuse. This is a white-collar position where occasional lifting to 20 lbs. may be required.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Full federal benefits details →
miramar.vacancies@usmc-mccs.org · 858/307-7848
This position is with U.S. Marine Corps, Department of the Navy.
The posted pay range is $70387 – $70387/yr.
Applications close on 2026-11-01.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-17 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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