This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (1 to 5 years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application.
Former EDRP participants ineligible to apply.
As a Marriage and Family Therapist you will ensure the delivery of evidence-based practices in suicide prevention and crisis intervention, applying the techniques of: Engagement, Assessment, Planning, Implementation, and Evaluation. The incumbent is expected to be able to provide crisis risk assessment skills in order to ensure the provision of emergency crisis interventions to a complex and high-risk population.
The incumbent will also provide specialty consultation to and collaboration with a network of Veteran Crisis Lines, Suicide Prevention Coordinators across all regions nationwide and approved constituents (e.g., family, VA providers, Coaching into Care, Caregivers Support, Veterans Service Officers, law enforcement, etc.) to coordinate expedited connection to treatment programs support resources and emergency services as needed guidelines, and issues pertaining to the practice of the profession.
Duties will also include but not limited to: Demonstrates a wide variety of crisis intervention skill application through incoming/outgoing telephone calls. Ability to navigate a variety of specialized software applications, utilize the data and information within those applications to provide effective service, and accurately document work within those applications. Determines the appropriate level of care needed for the client.
Contacts clients through telephone calls and conduct follow-up interviews. Works collaboratively with other members of the Readjustment Counseling Service Crisis Hotline Program to identify appropriate services to veterans and their family members. Assist clients and/or their family/friend/significant other with issues regarding the veteran's mental health issues, referrals, benefits, and support groups.
Provide customer service to a variety of recipients from the call center from within the U.S. or any global area particularly those overseas at military bases and installations. Skilled in assessing whether a veteran client is of potential harm to self or others. Provides the customer with consistent and accurate information regarding established policies and handles conflicts and problems in a proactive and constructive manner.
Perform other duties as assigned Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Available on an ad hoc basis Virtual: This is not a virtual position. Functional Statement #: 13265A Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance.
Learn more Permanent Change of Station (PCS): Not Authorized NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.
A transcript that lists the degree confer date must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $97087/yr.
This position is eligible for telework.
Applications close on 2026-09-28.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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