The position serves as Team Supervisor in the Business Office (BO) for the Overton Brooks VA Medical Center (OBVAMC). The position provides a high level of administrative support to BO, upper management and clinical services. The position will be asked to provide direct supervision or second level supervision in one or more of the sections in BO.
Duties include but not limited to: Coordinates and supports mechanisms for successful data entry into the Medical Center database, ensuring accurate, timely, and consistent data. Applies VistA system knowledge to create and capture data across BO packages. Ensures daily incomplete-encounter action-required reports are run and errors corrected; escalates provider non-compliance to leadership.
Investigates patient complaints on eligibility issues; drafts written correspondence in response to Veterans, Congressional, and Veteran Service Representative inquiries. Analyzes, interprets, and implements regulations to reflect current operating procedures; applies extensive VA/Healthcare System policy knowledge to patient benefits and eligibility issues. Work Schedule: Monday through Friday; 8:00am-4:30pm; Subject to change based on the needs of the facility.
Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Specialist/PD07488A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Anastasia.Dixon@va.gov · (254) 658-3589
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $80243/yr.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-30 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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