The incumbent works at the W.G. (Bill) Hefner VA Medical Center (VAMC) located in Salisbury, North Carolina in Chief of Staff Office (COS). This position has responsibility for reporting and setting up clinic profiles within the Veterans Health Information Systems and Technology Architecture (VISTA) computer system.
Major duties include, but are not limited to: Communicates to the clinic profile manager related primarily to access and clinic profile management and appraised of events and decisions which could have a significant impact on the successful operation of the clinic profiles and other Data Quality programs. Meets with clinic staff to instruct and explain clinic mapping procedures, and routinely reviews clinic profiles.
Monitors profiles to determine if adequate time slots are available for patient scheduling needs, as well as for handling patient workloads without inordinate scheduling delays. Determines if excess future appointment time slots should be brought to the attention of the clinic provider for redistribution.
Performs validation of clinic set-up information to include, but is not limited to, billable status, count versus non-count, DSS identifiers (formerly known as stop codes), and activation of encounter forms. Process timely slot requests to create slots, activate clinics, inactivate clinics, convert slots, create and modify clinics as requested by clinical service through leaf approval request.
Performs data retrieval and analysis of abstracted data for Medical Center management and clinic staff for validation (example: VistA, CPRS, reports, etc.). Incumbent validates national reports against local reports of workload statistics. Work Schedule: Monday - Friday 8am - 4:30pm Telework: Adhoc, as determined by agency policy. Virtual: This is not a virtual position.
Position Description/PD#: Medical Administrative Assistant/PD016300 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $51585 – $67062/yr.
This position is eligible for telework.
Applications close on 2026-09-22.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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