The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Care in the Community Section (CITC), Department of Veterans Affairs, Tennessee Valley Healthcare System. The AMSA, GS-6 is responsible for performing a variety of administrative and clerical duties and is the liaison between the nursing staff, social workers, clinics/labs/OR, and physicians in their assigned area and customers both internal and external to the medical center.
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in Community Care who is responsible for assistance to Veterans providing a smooth process for the management of his/her appointments as well as support work in connection with the care and treatment given to the Veterans by performing a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery for specialty care, working in collaboration with the appropriate clinic, develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
Duties include, but are not limited to: Work that requires a practical knowledge of computerized data entry and information processing systems, Setting priorities and deadlines, participating and providing input in problem solving on operational issues or procedures in team meetings, Performing administrative follow up actions; Evaluating patient information and clinic schedule lists to determine whether a patient is vested; Educating providers about shared patients who may be receiving care at multiple VA's or in the community, the medical facility's organization and services, rules and regulations governing eligibility and treatment, practical knowledge of the standard procedures, medical records, medical terminology.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Monday - Friday 8:00 - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 70197F
There is no substitution of education for experience at this grade level. Documentation Requirements for Proof of High School Completion or higher If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official college transcript with your application.
If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
Tymeke.Howell@va.gov · (202) 351-1238
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50168 – $65219/yr.
Applications close on 2026-10-14.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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