The Advanced Medical Support Assistant works collaboratively in an interdisciplinary coordinated care delivery model within the Radiology/Nuclear Medicine Service Line.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include but are not limited to: Works collaboratively in an interdisciplinary coordinated care delivery model within the Radiology/Nuclear Medicine Service including team huddles that are used to manage, plan, and set priorities and deadlines for meeting timeliness of scheduling imaging studies.
Coordinates with the patient, interdisciplinary team including the radiologist, technologists, and patients' referring service team, nurses, other VA medical centers, Community Care, and other agencies (e.g. communicate with non-VA medical facilities; notify patients of requirements prior to appointment including labs or x-rays; follow up care on imaging orders).
Monitors pre-appointment requirements to assure readiness for patient appointment/procedure including X-rays, Lab work, MRI safety screening requirements, etc. Coordinates patient procedures by verifying pre-procedure workup is complete and meets procedure requirements prior to procedure. Works collaboratively with the Office of Community Care for scheduling of radiologic/nuclear medicine procedures performed in the community.
Explains the VA's mandate to collect insurance information to Veterans, their families, and other eligible patients. Schedules Veteran appointments in accordance with service procedures and policies and instructs the patients on standard preparation procedures required prior to testing (dietary instructions, lab tests, etc.). Work Schedule: Week one: Monday-Friday, 9:30am-6:00pm; Week two: Monday, Tuesday, Thursday, Friday, 9:30am-6:00pm; Saturday, 8:00am-4:30pm.
Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Bianca.Wallace@va.gov · 757-612-2931
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $52923 – $68799/yr.
Applications close on 2026-11-05.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-26 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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