The Advanced Medical Support Assistant (AMSA) within the Business Office Enrollment and Eligibility section, serves as the primary administrative contact for current, new, transferring and travelling Veterans. The role involves advising applicants on the health benefits they are legally entitled to.
This Advanced Level Medical Support Assistant (AMSA) position serves as a Patient Service Section AMSA and is a foundational role within the area. The incumbent collaborates with other members of the facility's healthcare team and other VA healthcare facilities to provide a robust interdisciplinary approach to care.
Important interfaces and collaborations also occur with larger health care system providers including VA and non-VA specialists, hospitals, diagnostic and treating facilities, and community-based programs. Major duties include, but are not limited to: Receipt, intake, modification, and indexing of health administrative and health benefits related information.
Work collaboratively within an interdisciplinary coordinated care delivery model to schedule; Use the Integrated Scheduling Solutions (ISS) package to enrolling Veterans under the MTF program for Primary Care, Mental Health or other specialty care related needs, Toxic Exposure screenings, and Military Environmental consults.
Coordinate with the patient care team is essential to review clinic schedules, ensure efficient utilization, and the even distribution of new patient appointment slots among healthcare providers, using various clinic and utilization reports. Work Schedule: Monday - Friday 7:45am -4:30pm. Telework: Not eligible. Virtual: This is not a virtual position .Functional Statement #: 61252F. Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
There is no substitution of education for experience at this grade level. Documentation Requirements for Proof of High School Completion or higher If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official college transcript with your application.
If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
christopher.kirmse@va.gov · (785) 350-3111 X52966
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $47903 – $62274/yr.
Applications close on 2026-10-21.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →