The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model, in Primary Care, Mental health, Specialty Care Setting, Inpatient Ward, and Eligibility and Enrollments. The PACT team let is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MNMSA/health technician).
Total Rewards of a Allied Health Professional Major duties include but are not limited to: Monitor and adjust clinic setup using utilization reports Maintain effective communication with patients, interdisciplinary teams, VA facilities, and external agencies Manage follow-up tracking systems for consults, tests, and care coordination Participate in team huddles and meetings to plan and manage patient care Prioritize work, adjust workflow, and ensure pre-appointment requirements are met Manage electronic wait lists and resolve scheduling issues Provide input on operational problems and perform administrative follow-up Support continuity of care by sharing information across clinical teams Verify patient eligibility, demographics, insurance, and means test data Coordinate accurate scheduling, cancellations, rescheduling, and consult management Facilitate inpatient-to-outpatient transitions, transfers, and patient travel activities Ensure admissions, transfers, and discharges are processed correctly Provide clerical support such as preparing letters, maintaining rosters, and running reports Use CPRS, VistA, VistA Scheduling, VCM, and other systems to complete daily tasks Work Schedule: Monday - Friday 7:30 a.m. - 4:00 p.m. or 8:00 a.m. - 4:30 p.m. Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: May be eligible for ad-hoc telework as determined by the agency policy. Virtual: This is not a virtual position. Functional Statement #: PD53753F and PD000000 Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
Yvonne.Misiak@va.gov
Source: USAJOBS.gov — U.S. Federal Government
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