Join the Indian Health Services as a Medical Support Assistant with the Great Plains Area Regional Drug Dependency Unit in Winnebago, NE. Provide reception and administrative support, assist patients and staff with intake and services, maintain patient records, and assist with patient eligibility and available resources. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Provides front desk, administrative, and clerical support for the drug dependency unit, including answering telephone calls, receiving visitors, assisting patients and staff, and providing required forms and information. Performs patient intake activities and enters and updates patient information in an electronic medical records system. Maintains patient records, forms, reports, and confidential medical information.
Assists patients and families in identifying available community and healthcare resources and determining eligibility for alternative resources. Observe, document, and report patient activities, and assist with maintaining patient accountability. Performs administrative duties related to third-party billing, patient eligibility, reports, supplies, and other support activities for the drug dependency unit.
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) 09/22/2026: Position Re-announced to solicit for additional applicants. Applicants who previously applied have the option to update their application during the re-announcement.
There are no education requirements. If you are substituting education for experience: You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
tamra.o'neill@ihs.gov · (406)850-4903
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $37193 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-10-05.
This position is open under the 'Native' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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