The purpose of this position is to manage the appointment system, serve as receptionist, and assist with clerical duties to provide efficient services to patients, visitors, and other health care providers including external entities under the direction of a registered nurse and under the supervision of the nursing supervisor. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Assists in scheduling and rescheduling cancelled appointments in outpatient clinic department and specialty clinics Assists in compiling information and retrieving health records while maintaining confidentiality Assists in faxing health records, files/delivers faxes to appropriate providers Performs clerical duties related to patient referrals, notifies appropriate personnel and routes patient records according to established protocols and procedures Assists nurses with basic nursing care which includes obtaining and documenting vital sign measurements including blood pressure, temperature, respirations, pulse, oxygen saturation, pain, weight and height Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
There are no education requirements. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Isaiah.Franklin@ihs.gov · 605-277-6334
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $37193 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-09-25.
There are 3 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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