This position is located in the Business Office at the Gallup Indian Medical Center in Gallup, NM. The position provides registration and eligibility services which are the key points of interaction with patients to obtain and process demographic and insurance information for alternate resources, contract health services and private/commercial insurance. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) Assists patients in completing new or updated forms for the Resource Patient Management System (RPMS) patient registration system. This will include inpatients, outpatients, emergencies and after hour patients and for all other clinics. Maintains, key-enters, updates and verifies all alternate resources data necessary for patient registration and for accurate billing through the use of the RPMS patient registration system and electronic eligibility system. Makes corrections as necessary to improve the patient registration system. Interviews patient to obtain current information to initiate a new health record and communicates back to Medical Records to reactivate a retired/stored record. Enters all information into the patient registration system of the RPMS. Initiates required forms for Advance Directives and provides information on Advance Directives as required by the Patient Self-Determination Act of 1990 and NM Uniform Health Care of 1995. Collects payment from non-beneficiaries' staff and/or family members for medical services and who are covered under Preferred Provider Organization (PPO) insurance arrangements.
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Irvina.Metteba@ihs.gov 928-380-9291
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →