Make a difference in your community by serving as the first point of contact for patients seeking healthcare. In this role, you'll provide patient registration and eligibility support, help maintain accurate patient information, and deliver outstanding customer service to support quality care at the Pawnee Indian Health Center in Pawnee, Oklahoma. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Greet patients and visitors while providing courteous and professional customer service. Interview patients to obtain, verify, and update demographic, insurance, and eligibility information. Register patients and maintain accurate patient information in electronic health record and patient registration systems. Explain registration procedures, obtain required forms and signatures, and ensure documentation is complete.
Verify insurance and third-party resource information to support billing and eligibility requirements. Coordinate with clinical staff and other departments to support patient care and efficient clinic operations. Maintain the confidentiality of patient information and comply with privacy and security requirements. Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Shelby.Exum@ihs.gov · 9187626617
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $37193 – $52957/yr.
This position requires a Other security clearance.
Applications close on 2026-10-08.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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