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Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Milwaukee, Wisconsin 💰 $33920 – $55382/yr

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Job Summary

This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in Health Administration.

Key Responsibilities

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo1Oiz4 Incumbent must be able to interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels as follow - Schedule appointments accurately and timely. All appointments will be made with the patient's input.

-This may require a high level of coordination to avoid patients having to make multiple trips to the medical center or clinic whenever possible. - Notifies his/her supervisor if an individual patient cannot be scheduled within mandated clinic timeframes - Timely review of active/pending consults for accuracy and disposition.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Work Schedule: Monday thru Friday; 08:00 am - 4:00pm Telework: Ad hoc Virtual: This is not a virtual position.

Functional Statement #:09275F , 09276F, 00926F Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

michele.crawford-bey@va.gov · 404-321-6111 X124944

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $33920 – $55382/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-30.

What is the work schedule?

This is a Monday thru Friday ; 08:00am- 4:00 pm position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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