Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection Headquarters, Mission Support Directorate, Office of the Executive Director, located in Washington, DC. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.
As a Mission Support Specialist (Workforce Management) you will act as a senior advisor to management assessing the productivity, effectiveness, and efficiency of the USBP Workforce Management efforts resolving complex problems related to workforce management, performance management, awards, and worker's compensation.
This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10) GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Typical duties will include: Contributing to the implementation of policies relating to the division's workforce and administrative support programs. Advising on changes to organizational structures, organizational charts, and mission and function statements to implement reorganizations, or changes in program administration, to reduce or eliminate functional overlap among the assigned programs.
Providing analytical support on a variety of programs in support of the Workforce Management Division's mission including performance management, awards programs, workers compensation, vetting ,use of collective bargaining agreements and employee relations. Performing complex studies looking at the interrelationships of the several programs assigned (Performance Management, Awards, Staffing Plans, etc.).
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $121785 – $158322/yr.
Applications close on 2026-10-21.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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