The incumbent provides advanced professional nursing case management and care coordination services to eligible American Indian beneficiaries, independently managing complex case management situations, leads quality improvement and program development activities in care coordination. This position is located in the Emergency Department at the Northern Navajo Medical Center, Shiprock, NM. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R.
37.5 (2021).
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov) Manages an assigned caseload of patients with chronic or recurring health conditions that require case management services.
Provides individualized education to patients and families regarding disease processes, medications, treatment plans, self-management strategies, and post-discharge care requirements using established educational materials. Participates in discharge planning activities for assigned patients, including identifying discharge needs, coordinating post-discharge services, and providing patient and family education.
Coordinates referrals, authorizations, and follow-up services related to ongoing care needs. Facilitates communication among primary care, specialty care, contract care facilities, tribal programs, and community organizations using established coordination procedures.
Participates in interdisciplinary rounds, discharge planning meetings, and care coordination conferences to address assigned cases, contribute nursing perspectives, and ensure shared understanding of care plans and discharge goals. Provides direct professional nursing care to assigned patients with chronic and recurring health conditions. Supports clinic operations including patient flow coordination and triage workflow, to enhance access and efficiency.
Collects and maintains case management data, including service utilization, identified barriers, interventions, and patient outcomes. Assists in monitoring the effectiveness of care coordination processes to support quality improvement initiatives, using established data collection tools and methods. Leads or substantially contributes to the review, development, and implementation of case management and care coordination policies, procedures, and tools.
Independently develops recommendations based on outcome data, clinical experience, and best practices, and presents findings to program leadership.
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
Full federal benefits details →
rachell.lee@ihs.gov · 928-674-7804
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $98244 – $127725/yr.
This position requires a Other security clearance.
Applications close on 2026-10-29.
This position is open under the 'Native' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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