It is the applicant's responsibility to read all sections and associated links in this announcement. Manages daily field office operations and electronic gaming machine routes, ensuring profitability, compliance, and customer satisfaction. Oversees staff, finances, maintenance, and training; applies technical and supervisory expertise while supporting internal controls, EEO principles, and mission objectives.
DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Manages the day-to-day operations and administration of a field office and performs route work on Electronic Gaming Machines (primarily slot machines). Applies a practical knowledge and understanding of slot management systems, electronic theories, internet technology, and network applications and principles.
Develops and/or communicates guidance and directives necessary to manage a fluid, profit-generating gaming business with a fluctuating customer base. Represents the organization at conferences and Briefs community commanders and Army Air Force Exchange System (AAFES) business managers on operational matters concerning their area of operation. Identifies problems and recommends and/or initiates corrective action.
Evaluates the success of projects in terms of profitability, customer satisfaction, and mission. Reviews financial reports, estimates project requirements and costs, develops field office operating plans, and procures supplies and equipment. May perform the full range of supervisory duties. Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians.
Provides technical training when necessary and performs repairs and maintenance on Electronic Gaming Machines and other equipment. Ensures compliance with regulations and standard operating procedures. Performs cash collections and trains subordinates and game room personnel on cash collection procedures. Applies EEO principles to all aspects of personnel management. Participates in and supports EEO/AA activities and encourages subordinates to do the same.
Supports and ensures the integrity of any applicable internal control systems. Performs other duties as assigned. WORKING CONDITIONS: Must be physically able to lift and carry items weighing up to 35 pounds and assist in the movement of machines and equipment through the use of dollies or hand trucks.
The position requires driving sometimes in adverse conditions, on and off military installations, carrying bulk loads consisting of recreation Electronic Gaming Machines and related gaming equipment.
High School graduate or equivalent. All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.
Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below.
Full federal benefits details →
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This position is with United States Army Installation Management Command, Department of the Army.
The posted pay range is $70000 – $95000/yr.
Applications close on 2026-10-08.
This position is open under the 'Overseas' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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