Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Mission Readiness Directorate located in Washington, DC.
As an Operations Research Specialist you will collaborate with other government agencies and stakeholders, preparing reports and presentations for leadership, and supporting the implementation of process enhancements to improve mission readiness. This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10). CBP Office of Trade is the architect of the most robust customs system in the world and the second largest revenue source for the U.S.
Government. We facilitate legitimate trade, enforce U.S. laws, and protect the American economy as well as consumer health and safety. Collaborating with industry and government partners, we create a fair, competitive, and safe trade environment, and we enforce U.S. trade law to protect national economic security.
Our expertise in the trade community allows us to lead the development of streamlined and efficient processes that provide certainty for legitimate importers, while combatting transnational crime. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.
Please visit this link to view special pay rate charts. Major duties for this position include but are not limited to: Analyzing complex business problems to identify inefficiencies, redundancies, and opportunities for improvement and conducting thorough shortage identification and mitigation efforts.
Developing comprehensive business cases for new initiatives, organizational changes, or technology adoption, presenting actionable insights to leadership and stakeholders in a clear and concise manner. Conducting strategic workforce analysis to assess mission readiness, organizational performance, and strategic staffing needs.
Developing sophisticated models that rely heavily on statistical evaluations of diverse data inputs, establishing strong statistical relationships with defined regressions to forecast workforce requirements and pinpoint gaps across the organization. Creating and maintaining a dynamic resource allocation and workload staffing model capable of forecasting and identifying workforce shortages, while also recommending proactive mitigation strategies.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty.
False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S.
Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $121785 – $158322/yr.
Applications close on 2026-09-18.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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