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Operations Specialist

Pentagon Force Protection Agency · Department of Defense
📍 Multiple Locations 💰 $85447 – $133142/yr

Job Summary

This position is located in the Law Enforcement Directorate, Pentagon Operations Center (POC). The POC serves as the Pentagon and Mark Center's Public Safety Answering Point. The POC mission is to observe, receive, validate and react to information regarding indications of potential threats to public safety, physical security breaches, or compromises of infrastructure integrity at all Leased Facilities within the NCR and provide a safe work environment for the DoW community and its visitors.

Major Duties

Incumbent typical work assignments may include the following: Provides high-level operational and programmatic support to shift operations and assists in ensuring continuous 24/7 mission coverage. Assists in reviewing the performance of operations center functions, identifying areas for improvement, and recommending adjustments to optimize situational awareness, incident tracking, and coordination workflows. Acts as a senior liaison during routine and emergency operations with PFPA directorates, dispatch and response units, and external agencies to ensure seamless coordination of actions and resource deployment during high-visibility events, exercises, or planned operational activities. Leads efforts to support strategic coordination with external entities, including federal, state, and local stakeholders such as the FBI, U.S. Secret Service, Arlington County, and other mission partners.

Education

Education cannot be substituted for experience at the GS-12 grade level. OR ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE? You must provide sufficient documentation of your education in your resume. You MUST provide a copy of official or unofficial transcripts or degrees in your application package. It may also be acceptable to document your applicable course listing in your resume (course number, credits earned, etc.). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency. If selected, an official/sealed transcript will be required prior to appointment. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contact

whs.job.application.assistance@mail.mil

Source: USAJOBS.gov — U.S. Federal Government

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