The Clinical Contact Center is recruiting for a Pharmacist - Facility Program Manager (Pharmacist Informaticist).
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Total Rewards of a Allied Health Professional Program Management Data Infrastructure: Develops and maintains a robust pharmacy data management infrastructure that supports PCC action plans and continuously helps with improvement in service provided and patient safety. Ensures high visibility and measurable impact on Veteran health outcomes.
Supports programs and initiatives in clinical quality, patient safety, research, education, and QA/utilization review. Informatics Tools & Operations Support: Assists in designing and implementing informatics tools to monitor PCC processes, outcomes, and patient safety. Analyzes and resolves operational issues (hardware, software, and user-related). Advises and collaborates with OI&T on unresolved technical problems and helps drive timely resolution.
Problem Analysis & Solution Design: Evaluates requests to determine root causes and analyzes potential solutions using clinical pharmacy expertise and knowledge of complex data structures. Assesses feasibility of health informatics solutions by integrating clinical pathways with database architecture, metadata constructs, multi-factorial data analysis, and visualization methods.
Clinical Expertise & Process Improvement: Applies clinical pharmacy knowledge to complex patient care and organizational processes to improve outcomes. Monitors medication errors and adverse drug reactions, identifies trends, and implements process corrections when system errors occur. Quality Assurance (QA) Activities: Works closely with the Pharmacy Quality Program Manager to support the PCC Pharmacy QA Program in accordance with applicable standards and regulations.
Conducts reviews and audits (e.g., pharmacist ordering/prescribing, pharmacist clinical review, chart review audits, telephone call audits, and technician note audits) and implements corrective actions as needed. Interdisciplinary Leadership & RCA: Initiates and/or leads interdisciplinary committees, task forces, or workgroups at the program or VISN level to improve patient care. Performs critical data analysis against goals/benchmarks to ensure reliability and validity.
When requested, leads Root Cause Analyses (RCAs) for adverse events and near misses, develops action plans to mitigate recurrence, and monitors follow through. Practice Innovation: Uses innovative and creative approaches to advance pharmacy practice at the program level based on findings and performance data.
Veteran-Centered Impact Assessment: Evaluates both intended and unintended effects of proposed changes on Veteran satisfaction and recommends mitigation strategies for any anticipated negative impact. Coordination & Communication: Conducts regular meetings with the PCC Chief and supervisory staff. Works in concert with VISN PCC leadership on reviews and submissions requiring oversight.
Education and Training Professional Participation: Participates in meetings, conferences, and training programs relevant to PCC development, maintenance, and continuous improvement. Event Reporting & Just Culture: Champions the internal event reporting system, promoting a "just culture" to enhance staff comfort with reporting adverse and near-miss events and to increase system adoption.
Staff Development: Promotes ongoing professional development through continuing education initiatives. Collaborates with PCC leadership to identify, plan, and deliver relevant training and development programs. Assists with new employee onboarding. Training Implementation & Documentation: Implements and documents training, expanding the capabilities of all PCC staff across the VISN. Work Schedule: Monday - Friday 8:00am - 4:30pm EST.
Telework: May be Authorized Remote: This is a remote position. You will work from the location listed above. This position is designated as remote. Remote work is defined as full-time employment conducted outside of a VA facility or in VA-leased spaces. The option for remote work will be assessed continuously, and the selected individual may need to return to a VA office if required. The selectee must live within 50 miles of a VA Medical Center. Functional Statement #91868-0
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $141416 – $183843/yr.
Yes, this position is fully remote.
Applications close on 2026-11-06.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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