This position functions in the Pharmacy Service Clinical Section. The clinical pharmacy technician is a certified pharmacy technician with advanced skills who will provide administrative, clerical, and clinical support to support Clinical Pharmacist Practitioner (CPP) workload.
Duties Include: Pull data vis the electronic health record (EHR) on all new patients who are new to the Clinical Pharmacy section and add to excel sheet to complete medication history. Interviews patients (families/caregivers as appropriate), to develop an accurate list of medications, strengths, and dosages the patient has been taking. Interviews patients for any over the counter medications and/or herbal product. Obtains relevant patient information from patient interviews, assisted living facilities (ALF's), and nursing homes using joint legacy viewer (JLV) with department of defense (DOD) partners. Document adverse reactions and allergies in EHR based upon patient report. Review any patient compliance issues based on the interview and refill history. Document in the EHR. Adheres to medical center policy regarding timely signature of all health record documentation. Add the CPP as an additional cosigner to pertinent notes in the EHR, as directed. Contacts and collaborates with other healthcare providers in the facility as deemed appropriate. Reviews all encounters, consults, unsigned notes, and user alerts daily and notify CPP for completion, if needed. Reports to supervisor as informational. The incumbent will also triage telephone calls from patients, family members, and/or caregivers to address a variety of issues, evaluate the problem, and provide an appropriate solution or refer to the problem expeditiously to the pharmacist when the problem is beyond the technician's level of knowledge or expertise. Review population management dashboard/databases to identify patients requiring intervention and proactively contacts those patients to initiate intervention within the scope/protocol of the clinical pharmacy technician. The clinical pharmacy technician is proficient in obtaining all vital signs and point of care (POC) labs (e.g., glucose) and documenting subsequent values appropriately in the electronic medical chart. The incumbent can take data provided by patients in the form of home logs and compile the data for interpretation by the clinical pharmacy specialist. Additionally, the clinical pharmacy technician is familiar with procedures to upload data from glucometers or other POC machines for review by the CPP. Assists decentralized pharmacists and other members of the interdisciplinary health care team in ensuring safe and effective care transitions and patient satisfaction throughout the discharge process. Educates patients to use of video conferencing visits. My HealthVet medication profile view and refill use, secure messaging and other technologies as needed. Follow all established protocols and SOPs within the pharmacy service, including those specific to pharmacy technicians. Other duties, as assigned. Work Schedule: Employees may be required to work day, evening, night, weekend, holiday and/or compressed tours on a rotating schedule. The hours may vary per the needs of the service and will rotate on a fair and equitable basis, to include weekends and holidays. Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 82024F Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Samantha.Portuondo@va.gov (727) 398-6661
Source: USAJOBS.gov — U.S. Federal Government
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