The Care in the Community (CITC) pharmacy technician is a specialized technician ith a high level of responsibility for assignments. This position will serve as the subject matter expert for community care prescriptions. This position will provide various customer support services within the pharmacy department.
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Prescription order entry with pharmacist verification, laboratory value monitoring, medical chart/action profile poly-pharmacy reviews, drug utilization evaluation monitoring, pharmacoeconomic reviews, telephone logisitical support, supplemental patient education communication, and medication reconciliation with pharmacist oversight.
Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and processes all received prescriptions to include assessment of appropriateness and eligibility, prioritizing urgent prescriptions first. Utilizes electronic health record, or other related sits to determine authorization and eligibility of Non-VA Care.
Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in electronic health record. Reviews authorized prescriptions for appropriateness using Pharmacy Technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements.
Follows up via phone and/or fax with Non-VA Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests frequently, and documents in electronic health record. Inputs authorized prescriptions or prepares electronically prescribed medications into VISTA for review and verification by a CITC pharmacist or representative.
Assists in the tracking and shipping of Non-VA prescribed controlled substances, as well as all Non-VA prescribed medications mailed from the Pharmacy or Consolidated Mail-Out Pharmacy (CMOP). Initiates requests for medications from specialty pharmacies. Serves as preceptor for pharmacy technician students. Performs telephone triage.
Assists with and helps conduct the training, orientation, retraining, and documentation of training of employees to Pharmacy Service policies and procedures. Packages and assembles drugs and supplies. Knowledge of drug medication brand names, generic names/chemical names, general and special storage requirements, expiration date requirements, dosage forms, applicable systems of weights and measures, medical terminology in order to interpret physician's orders.
Work Schedule: 8:00am-4:30pm. Work schedule subject to change based on agency needs. : Telework: Not authorized. Virtual: This is not a virtual position. Functional Statement #: 63255F. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Lindsey.Neff2@va.gov · 6504935000 X69153
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $58479 – $76020/yr.
Applications close on 2026-10-16.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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