The incumbent serves as the VISN Enrollment Specialist (VES) and manages a wide variety of activities relating to the oversight of the VISN's enrollment and eligibility program. The incumbent works with the VISN Business Implementation Manager (BIM) and Enrollment POC(s) and shares responsibility for planning, programming, and general administration of the VISN's enrollment and eligibility program.
This position is located within the VHA Member Services, Health Eligibility Center in the Enrollment Standardization Office. The major duties listed below, represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12.
Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance and availability of higher level work. Major duties include but are not limited to: Provides oversight reports, guidance, and monitoring of VISN eligibility and enrollment programs at all VA Medical Centers (VAMCs) and VA Clinics performing Veteran eligibility and enrollment functions within the assigned VISN.
Advises, compiles, analyzes and synthesizes VISN enrollment program performance data to identify strengths, weaknesses and improvement opportunities. Reports performance measures and program effectiveness to VISN BIM and Deputy Network Director (DND).
Serves as VISN liaison between assigned VAMCs and Health Eligibility Center (HEC) for matters such as: providing guidance and oversight, coordinating facility support, arranging guidance, coaching and training requirements with HEC Coordinates and performs site visits for lagging facility-level enrollment programs.
Serves as the VISN Subject Matter Expert (SME) (to include training) for all matters related to Veteran eligibility and enrollment and provides technical guidance to VAMC enrollment staff. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Full-time, 40 hours per week, Monday through Friday, 8 hour shift between 8:00am - 4:30pm. Position Description/PD#: Program Analyst/PD07644A and PD07643A Remote: This position is not authorized for Remote work. Telework: This position may be authorized for Telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work.
Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at VA-owned or leased space. Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place.
Location Negotiable: The "location negotiable" option applies to VA employees who are already assigned to a VA duty station. This option will be implemented in accordance with applicable VA policies, as well as current agency and Presidential guidance Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $145468/yr.
This position is eligible for telework.
Applications close on 2026-10-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →