The incumbent's primary responsibility will be supporting the data analysis, product development and reporting needs of the Office of Analytics & Performance Integration (API), Veteran Support Service Center-Operations (VSSC-O) section, including the development of national tools, to help leadership at all levels of the organization, front line staff, and providers better manage the delivery of healthcare and associated operational functions.
Major duties include but are not limited to: Developing solutions, in both conceptual design and technical coding/prepping data, and developing tools to ensure delivery of high standard initiatives, fit for purpose, design, and code. Analyzing, designing, developing, testing, maintaining and supporting products built using Microsoft Business Intelligence (BI) Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics,.NET Applications, and all associated extract /transfer/load (ETL) activities to prepare data, apply business rules and quality assurance, and to stage data for reporting. Designs and develops national tools and knowledge products, including surveys, databases, and reports associated with clinic wait times and wait lists, consults, clinic utilization and management, patient and employee experience, workload, care in the community, HR, Finance, and patient demographics. Produces analytical reports and studies that are made available to a wide-variety of constituents, including oversight bodies and external stakeholders. Collaborates effectively with field and program office stakeholders and field users of the products developed. Supports national data analysis, data mining, reporting and program development. Evaluates data from the various data systems and makes recommendations. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work, unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Analyst / PD66014-A, PD66015-A, and PD66015A Relocation / Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov (844)456-5208
Source: USAJOBS.gov — U.S. Federal Government
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