The incumbent serves as member of the highly technical and analytical Veteran Service Support Center-Electronic Health Record Analytics (VSSC-EHRA) team, supporting the delivery of critical data, analytics, reporting, and decision-support tools across VA's Federal Electronic Health Record (FEHR) platforms.
Major duties include but are not limited to: Program Analysis Collaborates at all levels of the VA organization, provides consultation, and designs, develops, and deploys information, data collection applications, analytic studies, dashboards, scorecards, registries, development platforms and other automated tools nationwide. Executes data management and analysis, automated tool design, development, validation, deployment, training and presentation.
Conducts Extract/Transfer/Load (ETL) activities to prepare the data, apply business rules and quality assurance, and stage the data for reporting. Supports the data, information, analytics, and reporting work of the VSSC-EHRA Section including the development and maintenance of real-time and near real-time national clinical, operations and management tools associated with the shared Oracle Cerner electronic health record.
Assists in producing information and helps evaluate/analyze, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives.
Consults with various stakeholders to understand customer needs, document requirements, and to develop solutions, both in conceptual design and technically, coding/prepping the data and tool build, and ensuring that the products being delivered are of a high standard in terms of fit for purpose, design, and code. Oversees the analysis, design, development, quality assurance, validation, and support of products and projects assigned.
Designs, develops, validates, implements and maintains data and reporting systems like, but not limited to, Cerner Command Language (CCL) and Discern Analytics 2.0 (DA2) Programming, Tableau, SAP Business Objects, Reporting Services Reports, OLAP cubes and subsequent front-end tools for interacting with the datasets, models, etc., or .NET and MPage applications for retrieving and displaying data from various VA databases and sources.
Exercise initiative, work efficiently and to collaborate effectively with its field, and program office stakeholders as well as end users of products developed. Supports VA national data analysis, data mining, reporting and program development for the VSSC-EHRA Section. Designs and performs national studies, analyses and evaluative work related to specific content areas for which the VSSC-EHRA Section is responsible.
Instructional Technology and Data Management Develops training materials or other tools for VACO Leadership, Program Office, and Field based end users Managers in utilizing data and reports that are produced. Monitors VSSC product end users' satisfaction to drive enhancements and increase usefulness and satisfaction. Responds to user feedback mechanisms including Help Desk and suggestions in a timely manner.
Serves as a technical resource for CCL, DA2, Vertica SQL, Tableau, SAP Business Objects, Hypertext Markup Language (HTML), JavaScript and Cascading Style Sheets (CSS), as well as, technologies like the Microsoft Business Intelligence (BI) Suite, including SQL Server Management Studio, SQL Server Integration Services, SQL Server Analysis Services, SQL Server Reporting Services, Pyramid Analytics, .NET Applications and all associated ETL activities, and various web based reporting tools.
Performs other duties as assigned. Work Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m. Compressed / Flexible: May be available Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work.
Virtual Work eligibility is for current VA Employees that are already subject to the return to in-person work mandate in their current position. Applicants without an existing assigned VA Staff Office must be located within 50 miles of a VA-owned or leased space. This is not a remote position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Analyst / PD17737A and PD17738A
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $172980/yr.
This position is eligible for telework.
Applications close on 2026-11-13.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-05 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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