Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Strategic Planning and Analysis Directorate, Location Negotiable After Selection. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
In this position, you will manage and direct the development process from ideation to full deployment to the field and determine capability strategies to move programs from idea to full deployment. You will be required to apply a wide range of administrative laws, policies, practices, and analytic and diagnostic methods and techniques to address technical issues and problems.
This work is fundamental to enhancing the effectiveness, fairness, and strategic alignment of employee accountability and disciplinary processes within USBP to foster a more professional, ethical, and high-performing workforce. This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). As a Program Manager, you will be responsible for providing critical support for case management and oversight.
Typical duties will include: Serving as a technical authority and expert on USBP policies concerning employee accountability, directly contributing to the development and implementation of these policies from a program management perspective, ensuring effective case management and oversight.
Developing schedules and performance milestones for programs related to employee accountability and disciplinary case management, and coordinating the appropriate support requirements, ensuring alignment with organizational policies and legal frameworks.
Identifying and developing capabilities and adapting them to meet USBP mission needs, specifically related to employee conduct and accountability with a focus on improving case management processes and oversight mechanisms through policy and program development.
Educating staff, both in the field and at headquarters, on circumstances that necessitate action, guaranteeing they understand their duties and responsibilities under USBP regulations and federal law when it comes to employee actions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $125776 – $163514/yr.
Applications close on 2026-10-23.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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