Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Trade Transformation Office (TTO), Client Services Division, located in Washington, DC or Ashburn, VA and New York, NY. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
In this position, you will serve as second line supervisor for client representatives that serve as the escalation point for complex system problems that the client is not able to resolve. You will support senior leadership by planning, evaluating, integrating, and coordinating initiatives within Office of Trade (OT).
This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10) Typical duties include: Collaborating with CBP, partner government agencies, and the trade community to implement the most effective software solutions; Directing Office of Trade program staff and ensuring actions are consistent with overall Office of Trade direction; Representing CBP at industry conferences, local port association meetings, and other public forums on international trade and customs automated systems and developing and presenting updates on new and existing trade systems functionality to a variety of stakeholders.
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $169279 – $197200/yr.
Applications close on 2026-10-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-26 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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