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Program Manager (Operations Support Manager (OSM))

Federal Aviation Administration · Department of Transportation
📍 Oakland, California 💰 $139739 – $216637/yr 🏠 Telework eligible

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Job Summary

Serves as first level Manager of an assigned workforce consisting of Management and Program Analysts and/or assistants, Administrative Officers, Technical Specialists, Logistics & Material Management Specialists, and other personnel who provide support to management and employees in the ATO, Technical Operations Organization. This position reports directly to the Technical Operations District Manager.

Key Responsibilities

Incumbent implements national level requirements for programs such as acquisition/procurement, material, training/certification, physical security, and environment/safety. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization.

Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives. Work includes a mixture of routine and complex projects/programs based on the objectives.

Managerial duties includes planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.

Applies advanced knowledge of the technical aspects of the work directed (e.g., budget, human resources, training, logistics, and other administrative policies and procedures). Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization. Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives.

Maintains, analyzes and reports information relied on by managers to efficiently manage the organization. Manages budget and either reallocates resources among organizational units/ projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Resolves all but unique problems without the intervention of higher level management.

Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher level managers to discuss the status of projects/programs and to plan for the future.

May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Incumbent has authority to make commitments for subordinate organizational units within established guidelines. The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion.

Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. The work directly impacts the organization and frequently impacts the mission of the ATO/Technical Operations Services.

Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.

Requirements & Education

Not applicable.

Contact

Marilyn.alvarez@faa.gov · 1 (424) 405-7324

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $139739 – $216637/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-18.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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