This position is located in the Training Centers Division, Office of Training and Development (T&D). T&D is responsible for overseeing training programs for all TSA employees and contractors. T&D manages the operations and delivery of courses to ensure compliance with mandatory training requirements for the frontline workforce, including Transportation Security Officers, Federal Air Marshals, canine teams, instructors, inspectors, and other specialists.
The incumbent serves as a Program Manager (Director) within the Training Centers Division, Office of Training and Development. Duties include but are not limited to: Exercises full supervisory and personnel management authority over Associate Directors, managers, analysts, instructors, and administrative staff. Provides leadership, direction, and guidance to venue operations leaders.
Plans and assigns work based on priorities, program requirements, employee capabilities, and workload balance. Establishes management controls, position descriptions, and performance standards; evaluates performance; recommends development; and recognizes high performance. Provides advice and instruction on work and administrative matters; selects applicants; approves leave; resolves complaints; and takes or recommends disciplinary action.
Directs daily TSA Training Center and venue operations, ensuring facilities, equipment, instructional resources, logistics, and support services meet scheduled training needs. Coordinates internal and external stakeholders to secure space, technology, lodging, transportation, and security. Maintains a safe, effective learning environment; monitors operational conditions; resolves issues; and aligns training delivery with TSA priorities, resources, and requirements.
Provides executive-level management of Training Center programs by establishing goals, priorities, performance measures, and risk-mitigation strategies. Translates TSA and T&D objectives into operational plans; continuously monitors resources, facilities, costs, training delivery, and student feedback; analyzes trends and outcomes; and recommends improvements, efficiencies, resource needs, and program enhancements to senior leadership.
Manages Training Center resources to align personnel, facilities, equipment, technology, supplies, and contracted services with budgetary and operational priorities. Coordinates with vendors and internal support offices to obtain resources efficiently. Monitors expenditures, contract performance, and service delivery; identifies variances and emerging needs; and recommends budget, resource-allocation, and continuity strategies to senior leadership.
Collaborates with course developers, instructors, and program officials to improve curriculum, delivery methods, and student outcomes. Ensures venues support learning objectives, identifies quality or consistency issues, and recommends corrective actions using feedback, performance data, and lessons learned. Serves as liaison with stakeholders to align Training Center operations with TSA goals and training requirements.
Promotes cross-center communication, curriculum consistency, and information sharing. Oversees operating procedures and recommends policy improvements to enhance effectiveness, efficiency, accountability, and compliance. Performs other duties as assigned.
This position does not have a positive education requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; situational telework may be permitted in accordance with departmental policy telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
Full federal benefits details →
ExecutiveResources@tsa.dhs.gov
This position is with Transportation Security Administration, Department of Homeland Security.
The posted pay range is $126384 – $164301/yr.
This position requires a Top Secret security clearance.
Applications close on 2026-10-26.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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