This position is located in the Veterans Health Administration (VHA), Veterans Integrated Service Area (VISN) 2, Health Service Area (HSA) 2.1, at the Central Virginia VA Health Care System (CVHCS), organizationally aligned under the Engagement and Experience Office (EXO) within the Office of the Assistant Director.
The position provides administrative coordination for interdisciplinary employee-engagement efforts throughout CVHCS, including support to the Richmond VAMC outlying facilities.
The Employee Engagement Specialist (EES) provides administrative support for the implementation of employee-engagement and employee-experience programming across Central Virginia VA Health Care System (CVHCS). They assist in maintaining a continuous and systematic process of developing, assessing, reviewing, revising, and evaluating engagement activities to ensure alignment with National VA Employee Engagement drivers.
The ESS contributes to communicating and integrating the CVHCS employee-engagement strategic plan, mission, vision, and values into service-line strategies, goals, and initiatives. Work performed in this role directly supports organizational culture, employee well-being, and local engagement priorities under the direction of Engagement and Experience Office (EXO) leadership.
Duties include but are not limited to: Partners with the EXO Chief to design, implement, evaluate, and continuously improve employee engagement programs aligned with the EXO Strategic Plan and National VA engagement priorities. Leads and oversees initiatives that promote employee engagement, wellness, experience, satisfaction, organizational health, employee voice, psychological safety, workplace culture, and organizational connection.
Plans, coordinates, facilitates, and executes facility-wide events, campaigns, and engagement initiatives in collaboration with EXO support staff, service lines, and organizational stakeholders. Ensures engagement activities address the needs of the full CVHCS workforce, including clinic staff, second- and third-shift employees, and teleworkers.
Uses quantitative and qualitative employee and Veteran experience data-including surveys, feedback tools, focus groups, and rounding data-to identify workforce needs, trends, satisfaction concerns, program issues, and improvement opportunities. Analyzes and integrates data from multiple sources to support strategic engagement planning, measure program effectiveness, identify organizational health trends, and develop evidence-based improvement strategies.
Prepares and disseminates reports, briefings, dashboards, and resource materials for EXO and executive leadership, service lines, committees, chiefs, and supervisors. Publishes engagement-related reports and resources through the EXO SharePoint site and other facility-wide communications. Collaborates with the EXO data analyst, EXO Chief, and Executive Leadership to identify workgroups requiring Employee Driven Collaboration Plan (EDCP) support.
Assists workgroups with All-Employee Survey (AES)-based goal planning, EDCP completion, and development of actionable, team-based improvements. Provides timely, professional guidance to employees and services regarding engagement resources, program availability, and improvement opportunities. Provides program oversight and subject-matter expertise for administrative functions supporting employee engagement.
Develops and maintains accurate engagement communications and materials, including brochures, posters, newsletters, pamphlets, and other informational resources. Adheres to, updates, and assists in developing policies and procedures for facility-level employee engagement programs. Coordinates with the EXO Program Support Assistant on inventory control, maintenance, and purchasing of materials for engagement programs, outreach, and events.
Cross-trains on EXO-managed data systems Provides backup administrative support to ensure office continuity, including: Contracting Officer Representative (COR) duties Timekeeping Automated Data Processing Application Coordinator (ADPAC) functions Document and package routing Work Schedule: Monday- Friday, 8:00am- 4:30pm Telework: This position may be authorized for ad-hoc telework, per VA policy. Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist (Employment Engagement Specialist)/PD502930 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
annestine.mizzi@va.gov · 708-996-2213
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $64475 – $83822/yr.
This position is eligible for telework.
Applications close on 2026-10-19.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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