The Program Support Assistant, Credentialing Specialist is assigned to the Credentialing & Privileging Office. Responsible for providing administrative, technical direction, and support to the credentialing operations. The Program Support Assistant, Credentialing Specialist is aligned to and supervised by the Credentialing & Privileging Manager.
Responsible for the audit of all required credentials for authenticity and veracity in accordance with TJC standards & VHA policies and procedures.
Major duties include, but are not limited to: Monitoring, for compliance and timely update, of expiration of time-limited credentials. Serving as subject matter expert (SME) in the field of credentialing. Receiving and reviews VetPro reports detecting problem areas requiring further investigation. Managing provider applications (initial) for Non-LIPs credentialing within the VAMC.
Assuring application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements. Determining processes for coordination of incoming data and documents from a variety of sources.
Analyzing and managing issues related to documents that do not meet expected requirements, regulations or guidelines such as adverse actions against licensures, certifications, and NPDB) CQ reports. Conducting final appointment into the VetPro database, after thoroughly researching, analyzing and validating all data, information, documents and signature authorities. Developing and providing routine and special reports as requested by the C&P manager/Analyst.
Possessing a credit card and is responsible for maintaining records, reconciling monthly charge statements and verifying legitimacy of requests for NPDB Single and CQ enrollments/ renewals, licensure verification (if applicable), National Student Clearing House, Work Number and certifications (if applicable). Reconciling transactions and resolving discrepancies with Fiscal Service. Performing other credentialing duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 7:00AM-3:30PM Telework: Not Available Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (Credentialing)/PD91671A Functional Statement #: PD91671A
There is no educational substitution at this grade level.
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
cammie.shakir@va.gov · 3129986328
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50930 – $66210/yr.
Applications close on 2026-09-21.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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